Daniel Quick The Customer Education Playbook
Купить за 2160.29 RUR
Deliver maximum value to customers and clients with this blueprint to customer success In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers , customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your
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Daniel Quick The Customer Education Playbook
Купить за 2160.29 RUR
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Daniel Bausor The Customer Catalyst
Купить за 1935.26 RUR
How organisations can drive growth in the Customer Economy The Digital Revolution has changed the business landscape in remarkable ways and will continue to do so. Organisations across industries and around the world are being disrupted and digitised at increasing pace – putting far more power in
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Daniel Kleppner Quick Calculus
Купить за 1926.26 RUR
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Daniel P. Barbezat Contemplative Practices in Higher Education
Купить за 3915.17 RUR
Contemplative pedagogy is a way for instructors to: empower students to integrate their own experience into the theoretical material they are being taught in order to deepen their understanding; help students to develop sophisticated problem-solving skills; support students’ sense of connection to
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Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service
Купить за 1942.02 RUR
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and
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Nick Constable Selling
Купить за 188.16 RUR
The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep
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The Customer Journey: Customer Experience Management
Купить за 1670 RUR
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V. Kumar Statistical Methods in Customer Relationship Management
Купить за 8522.34 RUR
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for
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Don Peppers Managing Customer Relationships
Купить за 8770.24 RUR
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to build profitable relationships with each customer
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Rick DeLisi Digital Customer Service
Купить за 2313.31 RUR
Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions
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Lisa Plumley The Scoundrel
Купить за 449.16 RUR
Schooling the scoundrel…Brawny blacksmith Daniel McCabe is not the marrying kind. He likes his freedom just fine, and no Morrow Creek lady is going to change that! But an unexpected delivery makes the bachelor rethink his roguish ways.Daniel suddenly needs a wife–and longtime friend Sarah Crabtree
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