Don Peppers Managing Customer Relationships
Купить за 8770.24 RUR
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to build profitable relationships with each customer
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Don Peppers Managing Customer Experience and Relationships
Купить за 8867.98 RUR
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a
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Don Peppers Managing Customer Experience and Relationships
Купить за 8867.98 RUR
Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for
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Don Peppers Managing Customer Experience and Relationships
Купить за 8867.98 RUR
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Ian Gordon Managing the New Customer Relationship
Купить за 3690.06 RUR
Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP “Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the
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Mark Allen Master Data Management in Practice. Achieving True Customer MDM
Купить за 5904.58 RUR
In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and
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John McKean Managing Customers Through Economic Cycles
Купить за 4156.51 RUR
Whether you are a global Fortune 500 organization or a small business Managing Customers Through Economic Cycles show you how to optimize your business's sales and marketing approaches specific to survive and thrive in each economic cycle and transition. «The business case for continuing to invest
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Sergei Dedenev Mastering property management. A practical guide and training program for HOA and property managers
Купить за 1196 RUR
This comprehensive guide is a must-have for HOAs and property managers. The book combines practical tools for managing apartment buildings, maximizing profitability, and optimizing service fees, with a detailed training program for customer service managers. Learn to streamline operations, boost
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