Community Fission: Customer Success Strategy Guide
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Фёдор Габрийчук Customer Success. Практическое руководство
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Практическое пособие посвящено анализу роли Customer Success в компаниях, стратегиям создания крепких взаимоотношений с клиентами, основным метрикам Customer Success, а также взаимосвязи развития компании и обязанностей Customer Success.
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Фёдор Габрийчук Customer Success. Практическое руководство
Купить за 399 RUR
Практическое пособие посвящено анализу роли Customer Success в компаниях, стратегиям создания крепких взаимоотношений с клиентами, основным метрикам Customer Success, а также взаимосвязи развития компании и обязанностей Customer Success.
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Maria Martinez Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
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Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and
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Daniel Quick The Customer Education Playbook
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Deliver maximum value to customers and clients with this blueprint to customer success In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers , customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your
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Marc Benioff Customer Obsessed. A Whole Company Approach to Delivering Exceptional Customer Experiences
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Optimize the customer experience via the cloud to gain a powerful competitive advantage Customer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC
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Dale Midgley Golden Circle Secrets. How to Achieve Consistent Sales Success Through Customer Values & Expectations
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A father and son sales team reveal the secrets of sales success In Golden Circle Secrets, father-and-son team Dale and Ben Midgley show management and the sales team how to achieve consistent success in sales. Based on a unique new strategy that responds to customer values and expectations, the
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Jeff Korhan Built-In Social. Essential Social Marketing Practices for Every Small Business
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How to redesign your business for social relevance and profitable success Marketing today is driven by the customer. The old mindset was finding customers for your products and services. The new one is collaborating with the customers whose trust you have earned to develop better products and
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D. Keith Pigues Winning with Customers
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Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep
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Craig Christensen Closing the Sale - 5 Sales Skills for Achieving Win-Win Outcomes and Customer Success (Unabridged)
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Robert Passikoff Predicting Market Success. New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand
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Praise for Predicting Market Success «Predicting Market Success has come at the right time for major companies. The value of understanding the dimensions of your brand's unique appeal and strength of preference is indispensable for brand strategy today. This book is well worth your time.» —Joseph
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Игорь Костючёнок Startup, Please
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Startups are hard. Successful startups are even harder. Don’t let you tell otherwise. If it wasn’t hard, everyone would be a successful entrepreneur.
All successful startups are product oriented. All successful products are customer oriented, even if the initial customer is the entrepreneur
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